Understanding GDC Investigations
A General Dental Council (GDC) investigation is one of the most serious professional challenges a dentist can face. This article explains what triggers investigations, the fitness to practise process, and practical tips to respond effectively.
What Triggers a GDC Investigation?
Investigations can be initiated due to patient complaints, employer referrals, criminal convictions, or concerns raised by the Care Quality Commission (CQC). Non-clinical issues, social media conduct, or record-keeping errors can also be triggers.
Initial Assessment & Case Examiners
After a complaint is received, the GDC conducts an initial assessment. If the concern meets the threshold, it is reviewed by case examiners, usually one layperson and one dental professional. Outcomes may include no further action, advice, undertakings, or referral to a fitness to practise hearing.
Responding Effectively
- Respond promptly to all GDC correspondence.
- Keep communications professional and evidence-based.
- Seek advice from professional defence organisations or dental solicitors.
- Maintain accurate clinical records and documentation.
Common Mistakes to Avoid
- Responding emotionally rather than professionally.
- Missing deadlines or providing incomplete information.
- Making inconsistent statements across responses.
Practical Tips for Dentists
Engage early, stay organised, maintain professional conduct, and ensure indemnity coverage is in place. Understanding the process reduces anxiety, limits professional risk, and improves outcomes.